Import and export customs clearance coordination
Customs procedures shape when and how a shipment can move. From Istanbul, SSA Logitra coordinates import and export customs clearance for the shipments we arrange, working through appropriately licensed customs brokerage partners and helping you get the right information and documents ready and keeping customs partners, transport providers and your team aligned.
Customs coordination, with formal procedures handled by licensed partners
Every international shipment passes through customs procedures at origin, destination or both, and missing information or inconsistent documents can lead to queries and delays. Customs clearance coordination is about getting the commercial and transport details right before the cargo needs to move, and keeping everyone involved working from the same information.
SSA Logitra is not a licensed customs broker. Customs declarations, representation before customs authorities and other regulated customs brokerage activities are handled by appropriately licensed external customs brokerage partners, subject to the requirements that apply to each shipment. Our role is coordination: gathering shipment information, reviewing the commercial invoice, packing list and transport documents for completeness and consistency, and managing communication between you, the customs partner and the transport providers.
Customs coordination is arranged on request for air, sea, road and rail shipments whose freight SSA Logitra arranges. It is not automatically included in a freight booking, and is subject to the availability of a suitable licensed partner and a shipment-specific quotation. Duties, taxes and customs outcomes are determined by the customs authorities under the applicable regulations, and we do not provide legal, tax or tariff-classification advice.
At a glance
- Trade directions
- Import, export
- Freight modes supported
- Air, sea, road and rail shipments
- Customs declarations
- Handled by appropriately licensed external customs brokerage partners, subject to applicable requirements
- Documents coordinated
- Commercial invoice, packing list, transport documents (air waybill, bill of lading, CMR or rail consignment note) and supporting documents requested by the customs partner
- Availability
- On request for shipments we arrange; not automatically included with freight. Subject to partner availability and a shipment-specific quotation
- Status updates
- Available on request, subject to information provided by the relevant partners
What we coordinate
Import Clearance Coordination
Preparing the shipment information and documents your licensed customs brokerage partner needs for import procedures, and coordinating timing with the cargo's arrival and onward delivery.
Export Clearance Coordination
Coordinating export documents and timing with the customs partner, the shipper and the collecting carrier, so export procedures are planned around the cargo's departure.
Licensed Broker Partners
Working with appropriately licensed external customs brokerage partners, who prepare and file customs declarations and carry out regulated brokerage activities, subject to applicable requirements.
Document Readiness
Gathering the commercial invoice, packing list, transport documents and any supporting documents the customs partner requests, and reviewing them for completeness and consistency before they are submitted.
Communication and Planning
One point of contact between you, the customs partner and the transport providers, with air, sea, road and rail shipments planned around the customs procedures they involve.
How it works
Shipment Details
Import or export, origin and destination, cargo description, freight mode and timing, plus the commercial invoice, packing list and transport documents available so far.
Partner Review & Quote
We review the shipment with an appropriately licensed customs brokerage partner, confirm which documents and details they need, and send you a shipment-specific quotation, subject to partner availability.
Document Preparation
Once you confirm, we collect any missing information and coordinate the final documents with the customs partner, who prepares and files the customs declarations.
Follow-up & Release
We stay in contact with the customs partner and transport providers, relay any customs queries to you, share status updates on request based on the information the partners provide, and coordinate onward movement once the goods are released.
Frequently asked questions
Is SSA Logitra a licensed customs broker?
No. SSA Logitra is a freight forwarding and logistics coordination company. Customs declarations, representation before customs authorities and other regulated customs brokerage activities are handled by appropriately licensed external customs brokerage partners, subject to applicable requirements. We coordinate the information, documents and communication around those procedures.
Is customs clearance included in my freight booking?
Not automatically. Customs coordination is arranged on request for shipments whose freight SSA Logitra arranges, and its scope is agreed for each shipment, subject to the availability of a suitable licensed partner and a shipment-specific quotation. If you need it, mention it when you request a freight quote and we'll include it in our review.
Which documents are usually needed for customs clearance?
Most shipments need a commercial invoice, a packing list and the transport document for the freight mode — such as an air waybill, bill of lading, CMR consignment note or rail consignment note. Depending on the goods, origin and destination, certificates of origin, permits or other supporting documents may also be required. The licensed customs partner confirms the exact requirements for each shipment.
How long does customs clearance take?
It depends on the goods, the customs procedure, the completeness of the documents and any inspections or queries from the authorities. Clearance times cannot be guaranteed, but having accurate documents ready before the cargo needs to move helps reduce the risk of delays caused by missing information.
Can you advise on tariff classification, duties or taxes?
We don't provide legal, tax or tariff-classification advice. Duties and taxes depend on the classification, origin and value of the goods and the applicable regulations, as determined by the customs authorities. Your licensed customs broker or a qualified advisor can help with these questions, and we coordinate the shipment information they need.
Related services
Air Freight
Moving time-sensitive cargo across international routes? See our air freight services.
Sea Freight
Shipping containers or larger volumes overseas? Explore our sea freight services.
Road Freight
Moving goods overland or across borders by truck? See our road freight services.
Rail Freight
Planning long-distance overland shipments by rail? Explore our rail freight services.
Need customs coordinated for a shipment?
Tell us about your goods, route, freight mode and the documents you have, and we'll review the requirements with our licensed customs brokerage partners and come back to you.